Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy describes how Novalyxo (“we”, “our”, “us”) collects, uses and discloses information when you visit www.novalyxo.com (the “Site”). By accessing or using the Site, you agree to the terms of this policy.

1. Information We Collect

1.1 Information You Provide

We may collect personal data that you voluntarily submit via forms, such as your name, email address, phone number, and any other details you provide.

1.2 Usage Data

We automatically collect certain data when you visit the Site, including your IP address, browser type, operating system, pages visited, access times, and referring URLs.

2. How We Use Your Information

We use the collected data to:

• Respond to your inquiries and requests.
• Provide and maintain the Site.
• Analyze usage trends to improve our content and services.
• Send you updates, newsletters, and promotional materials if you have opted in.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on the Site and store certain information. Cookies are small data files placed on your device. We use them to:

• Maintain your session and preferences.
• Analyze how visitors use the Site, which helps us improve user experience.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

4. GDPR and Data Protection

If you are located in the European Economic Area (EEA), the UK, or Switzerland, the following applies to you:

4.1 Legal Basis

We process personal data based on your consent, compliance with legal obligations, performance of a contract, or our legitimate interests in operating the Site.

4.2 Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request rectification of inaccurate data.
• Request erasure of your data (“right to be forgotten”).
• Restrict or object to processing.
• Receive your data in a structured, commonly used format (data portability).
• Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us using our contact form or the details below. You may also lodge a complaint with a supervisory authority.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers who perform services on our behalf.
• Law enforcement or regulatory authorities if required by law.
• Third parties in connection with a corporate transaction, such as a merger or sale of our company or its operations.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is fully secure.

8. International Transfers

Your information may be transferred to, stored, and processed in Canada and other jurisdictions. We will take steps to ensure your data remains protected in accordance with this policy.

9. Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it promptly.

10. Updates to This Policy

We may update this policy from time to time. The “Effective Date” at the top will reflect the date of the most recent revisions. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Novalyxo
290 Bremner Blvd, Toronto, ON M5V 3L9, Canada
Phone: +14166364609
Business ID: 573377387